Assessing TAP Delivery

Overview

This course gives organisations the opportunity to objectively assess training delivery skills from style, structure and balance perspectives, based upon the TAP methodologies.

Duration

Part A - two days
Part B - two days
In-between Parts A and B delegates will complete three 'live' practice assessments

What's included in the course?

• Pre-course work
• Evening work
• Assessment

Who is it for?
The course is designed for L&D Professionals who have been designated to carry out regular assessment of in-house or external trainers as part of their own internal quality assurance procedures.

What the delegates will learn

• To assess against the TAP training delivery methodology
• To assess objectives
• To give feedback to assessed trainers

Next steps

• Assessor Verification - the certificate's one-year expiry date maintains TAP's quality assurance procedures and ensures that TAP Accreditation remains dynamic and current
• Assessing TAP Design

Prerequisites

Delegates are required to hold a TAP Certificate in Training Delivery Part A issued within the last three years.

The Organisation must employ a minimum of six L&D personnel holding valid TAP Certification or have made a commitment to a TAP Certification by way of booking relevant under-pinning TAP Certificate.

Objectives

Assess a recorded training session so that the Structure, Style and Activity Profiles have variations in no more than two categories/activities per profile from TAP Learning results.

In between parts A and B delegates will complete three ‘live’ practice assessments in their workplace to meet the assessing guidelines.

Outline

Session 1: Introduction to assessing
In this session, we consider:

• The benefits to the organisation, the assessor and the assessee
• What to do before, during and after the assessment

Session 2: Assessing the activity profile
In this session, we will:

• Review the seven activities reflected on the Activity Profile
• Complete a paper exercise
• Share hints and tips
• Practise marking the Activity Profile in sections from a recorded session
• Discuss scores

Session 3: Assessing training delivery style
In this session, we will:

• Review the 14 categories on the Style Profile from an assessor’s perspective
• Share hints and tips
• Practise assessing the training delivery style against the profile from a recorded session
• Discuss scores

Session 4: Assessing question techniques
In this session, we will:

• Review the three trainer-led question techniques
• Review the two delegate-led question techniques
• Review other ways to handle learner questions
• Share hints and tips
• Practise assessing the question techniques employed during a recorded session

Session 5: Assessing training session structure
In this session, we will

• Review the 15 categories on the Structure Profile from an assessor’s perspective
• Share hints and tips
• Practise assessing the structure of a training session against the profile from a recording
• Discuss scores

Session 6: Assessing objectives
In this session, we will

• Review the three elements of an objective from an assessor’s perspective
• Critique objectives
• Practise coaching a trainer to write a valid objective

Session 7: Giving feedback to assessed trainers
In this session, we consider:

• The five-step feedback process
• A four-stage development plan
• Practise giving feedback to an assessed trainer

Special Notices

Delegates must agree to the Code of Practice for TAP Certified Training Delivery Assessors.