TAP has given us the opportunity to provide role specific skills development to provide a consistent level of learning across the business and learning academy.
It’s provided us with a clear career pathway for the development of our trainers, which we’ve separated into two phases. The first phase is developing a consistent approach to delivery skills, with an Assessor team in place to maintain the investment we’ve made in skills.
In phase two, our design team will be upskilled to provide a consistent methodology that compliments delivery methodology and ensure that learning is taking place.
There’s been a great internal buzz around working towards TAP standards. The business is already using ‘TAP’ language around delivery and there’s an internal confidence around how they can deliver courses consistently. We can’t wait to get stuck into the next phase, because we’ve already felt the benefit and we’ve only just begun!
